Disclaimer / Privacy Statement / Cookies

Nedap respects the privacy of all visitors to their website.

Nedap respects your privacy and especially the use of your personal data. Unless legislation requires us to do so, Nedap will not provide your personal details to other parties except you have provided us with your consent.

Terms
Below are a few definitions of frequently used terms in this statement:

  • Nedap:
    N.V. Nederlandsche Apparatenfabriek “Nedap”Address:
    Parallelweg 2
    7141 DC Groenlo
    The Netherlands
  • Personal data: any kind of data on a natural person or a kind of data that can be traced to a given person such as your first name, surname, date of birth, ip-address, online-locator or address.
  • Processing of personal data: every treatment with regard to handling personal data, for example collecting, recording, passing on, destroying or archiving.
  • Cookies are small pieces of information (little files) that a website leaves behind on your device (for example, your computer). The website instructs the web browser you use to look at websites (for example Internet Explore or Google Chrome) to store these cookies on your device.
  • IP address is an Internet Protocol address that refers to a unique destination on the Internet.  The IP address might provide details of the location and use of the computer used. The IP address is essential to direct the pages from the Internet to the correct computer.

European General Data Protection Regulation (GDPR) EU/2016/679
Nedap applies the European General Data Protection Regulation and the relevant Dutch laws and regulations. Nedap treats your personal data  with the utmost care and confidentiality.

Communication
If you send an e-mail or use the contact forms on Nedaps’ websites or send a message to Nedap, it might be that these messages are stored as an e-mail in our systems.  Sometimes we ask you to provide your personal details depending of the relevant circumstances.  This allows us  to process your queries and try to answer your questions. The  data are stored on our own secure servers or those of a third party. If you send technical support questions your message can be processed in our service-ticket system.

The websites use cookies
Three kinds of cookies are used on our websites:

  1. Functional cookies
    Nedap uses functional cookies to allow an easy navigation the Nedaps’ websites (for example, memorizing information on various web pages) and to save certain user settings or preferences, in order for us to optimize the use of our websites. These cookies are necessary for the proper function of  Nedap websites.
  2. Social media cookies
    Nedap allows you to share the information on Nedaps’ website with various social media sites. This can be done by using the available the social media buttons (these include Facebook,   LinkedIn and   Twitter) . At the moment you use one of these buttons, the social media website will place a cookie.  If you wish to know which information is collected by the social media websites by the use of their cookies we kindly refer you to their websites to consult their privacy statements. Please be advised  that these  pages might change regularly and be aware that Nedap has no influence  on the content of these statements or websites.
  3. Analytical cookies
    Data with regard to your browsing behavior might be used for further optimization of and communication about Nedaps’ products or services. Nedap will use this data in an appropriate and careful way and in accordance with the law.Google Analytics
    Nedap uses Google Analytics, a web analysis service which is provided by Google Inc. (“Google”). Google Analytics uses “cookies” to help the website to analyze how visitors/users use the site. The information generated by the cookies on your use of the website (including your IP address, in which the last octet is masked) is transferred to and stored by Google on servers in the United States. Google uses this information to analyze the use of the website, compile reports of the website activity by website users and provide other services with regard to website activity and internet use. Additional information can be found on the following link: http://www.google.com/intl/en/policies/privacy/partners/.Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Google shall not combine your IP address with other data which Google has access to or use it for other Google services (data sharing excluded).Nedap and Google has entered into a data processing agreement, approved by the Dutch Data protection Authority.By using this website, you give permission to Google for processing your information in the manner and for the purposes as stated above, on the current terms and conditions or any future amendments thereto.
  1. Third party cookies
    Nedap may use at times third party cookies for advertising purposes or marketing communication. Other parties may use these cookies to measure the effectiveness of the ads and to personalize advertising content. Information that may be collected by these parties may include data such as geolocation or contact details such as your e-mail address. By using this website, you agree with the use of these third party cookies.

Blocking of cookies
You can refuse to use of cookies by choosing the relevant settings in your browser. Using this option might have an effect on your browsing experience of this website.

Rights of visitors
You have the opportunity to use your rights provided under the law, such as the right to request access or rectify your information, to restrict or object against processing your information or to refuse to receive advertisements, as well a right to file a complaint at the  Dutch Data protection Authority. If you have any questions regarding the processing of your personal data, please reach out to our Data Protection officer on privacy@nedap.com

Prior to accepting your request, Nedap is entitled to ask you to visit the company to assure your identity by showing your valid passport.

No Fees
Unless your request is excessive, not substantiated or unreasonable, you will not be charged for exercising  your rights.  If you wish to file a complaint with the relevant authority, you will bear your own (legal) costs.

Response time
After receipt of your legitimate request Nedap will respond within a reasonable time period (1 month). Depending of the complexity of your request or if you raise multiple requests simultaneously, it might be that our response time will be prolonged. In such instance Nedap will inform you regularly on the progress made.

Apps and software applications
Nedap develops different apps and software applications. Concerning these, you are referred to following links for specific (privacy) related information: Privacy overview apps and software Nedap NV.

Disclaimer
Gaining access to or using this site means that the user understands and agrees to the conditions and will be bound thereto. Nedap excludes all liabilities regarding the use of Nedaps’ websites, the cookies placed or for (other) actions performed by third parties  in processing your personal data without instruction of Nedap.

Information on this website
Although Nedap takes the utmost care to assure the reliability, accuracy and keeping the data on its websites up-to-date, inaccuracies and incompleteness in the data may occur. Nedap refuses to accept any form of liability for omissions or inaccuracies in the information (re)produced on or through this site and reserves the right to amend the content or the terms and conditions on the website.

Security
To protect your personal data Nedap has put various security measures in place such as measures against unauthorized access to, use of or editing of or unlawful or unintentional destruction of or loss of personal data.

Nedap has implemented a procedure describing the actions to be taken at the occurrence of  a personal data breach and when to inform the relevant authority and if required yourself.   For more detailed information, please on the following link; Norms and Standards.

Functioning of this website
Nedap does not guarantee the flawless operation or uninterrupted accessibility of this website or the by electronic means provided services. Nedap is not liable for any damages as a result of inaccuracies or omissions in the information and services provided on the Nedap websites.

References and hyperlinks
References to or hyperlinks with other websites are only for the purpose informing the user. Nedap does not accept any liability for the content of internet sites to which reference is made by a hyperlink or in another manner.

Viruses
Nedap does not guarantee that the information, software or even references or hyperlinks which are accessible through this website are free of viruses, Trojan horses or comparable harmful components.

General Conditions
For the general terms and conditions of Nedap, which might be applicable on the provided services, we kindly refer you to:   https://www.nedap.com/en/terms-and-conditions/

Amendments
Nedap may amend this document from time to time and advise you to visit this webpage regularly. After amending this page, the revision date mentioned above will be adapted, and the adapted or changed version applies to you and your data as per the revision date.

Contact Information
If you have any further questions regarding the protection of your personal data, please contact our Data Protection Officer (DPO), I.A.C. (Ruud) van Balveren, by e-mail on: privacy@nedap.com.

Version: May 2018