Nedap’s !D Cloud software suite is a Software-as-a-Service solution specifically developed for retail RFID applications, giving retailers the quickest route to implement RFID and improve their in-store stock accuracy to over 98%. The real-time item-level insights into the stock levels and the exact location of each item is also the solid foundation to successfully introduce Omni channel concepts like Click & Collect.
David Teboul, Senior Vice President Global Retail at Celio explains: “We are a multinational, multi-sourcing, multi-channel retail company, which means that every change in the market place is multiplied. The evolution towards true Omni channel retailing is really exciting, but it also means that we needed to make a ‘quantum leap’ in stock accuracy to bring visibility to the sales environment. Using !D Cloud, we can offer a better shopping experience, because by the end of 2018, our customers can decide when, where and how they want to shop our brand and get the product delivered with the same quality experience.”
At first, Celio focusses on raising the in-store stock accuracy by using RFID for goods receiving and weekly inventory counts in the stores. For this, Celio uses the !D Cloud software, in combination with Zebra mobile RFID readers, which feeds accurate stock data back in Celio’s ERP system from SAP. Additionally, the point-of-sale is integrated with !D Cloud to track sales and returns and use RFID for electronic article surveillance to prevent losses and enable full item-level visibility in the store.
Teboul adds: “Next to the right RFID features, we were also looking for a user-friendly solution and the feedback that we are getting from the stores is very positive. The acceptance and enthusiasm from our store teams is very high, because the solution helps them to provide better service.”
“We are very proud that Celio has selected us as their RFID partner to transform into a true Omni channel retailer. Our !D Cloud software platform is a hardware-agnostic EPCIS repository that gives retailers the much needed stock visibility, because every single event such as location changes, sales or returns is tracked on item-level. Once you really know what you have and where it is, you can act much more agile, offer customers a better shopping experience and uplift sales”, comments Rob Schuurman, Managing Director at Nedap Retail.