Jean François Thuilliez, Deputy CEO at Misako: “Accurate stock data will strongly contribute to our current stores’ performance and enable our international expansion. We are a very lean organization and Nedap’s !D Cloud solution is an excellent match with our way of working. It is easy-to-use, light on our IT resources and highly scalable.”
By raising the stock accuracy on item-level to over 98%, Misako is able to increase the on-shelf availability, improve the DC-to-store replenishment and also improve the speed of their online and Click & Collect orders. Thuilliez: “In today’s omnichannel world, we need to know exactly where our merchandise is. Only then, we are able to speed up our processes and truly integrate our physical stores with our web shops. True integration means that we have one single pool of products and we know the exact location of each individual item.”
RFID in the cloud
All items are source tagged at the retailer’s production facilities. In the stores, staff members perform a weekly count using an RFID handheld reader and the !D Cloud app on a mobile device to determine which items are available. !D Cloud then highlights the discrepancies between Misako’s Enterprise Resource Planning (ERP) system and the RFID count. Consequently, the causes of stock differences – through losses or administrative errors – can quickly be identified and dealt with.
Headquartered in Barcelona, Misako was founded in 1998. Misako is designing and producing its own collections of bags, suitcases and leather goods. Additional items arrive each week, which are sold online and in more than 200 stores in France, Portugal and Andorra.