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Graduation Assignment Customer Excellence

  • Location Groenlo
  • Business unit Staffing Solutions

Our organization, Nedap Staffing Solutions, helps other companies deal with fluctuations in labor capacity through our software solution, Flux. We support companies in forecasting, planning and registering labor for both flexible and permanent staff.

Our Customer Excellence team is currently working on mapping out the different user groups of Flux. We are looking for a Communication major student who can help us identify these user groups and set up personas. This will help us better align our communication with the needs and wants of our users.

Are you looking for a thesis assignment and want to help us map out our user groups and set up personas? Then read on, we are looking for you!

Your team

You will be part of an ambitious and young team. The team is working hard to establish a Customer Success program.

The Customer Excellence team is responsible for the support customers need. Once a customer has implemented our services, the team is the customer's contact and helps with questions about the various Flux applications (time tracking, scheduling and the app). The team is a crucial link between customers and developers and helps translate customer questions and needs.

Our offer

As an intern or graduate student at Nedap, you can work both remotely and at our cool campus in Groenlo. Of course, this is done in consultation with your team and the possibilities depend a bit on your work, but the choice is yours.

You also get plenty of room to "take the lead" in your assignment. Personal leadership and taking responsibility are key and as far as we are concerned, that also applies to students! You will work with enthusiastic professionals who have a lot of knowledge, experience, and expertise from whom you can learn a lot.

To thank you for your efforts, every six months we organize a 'Nedap Studentday' specially for you. It is a super fun day with all the other interns, graduates and working students at Nedap. 

We also offer you a decent monthly internship or graduation allowance. For a fulltime internship or graduation assignment, you'll receive between €325,- and €650,- per month. And if both parties like it, we may even offer you a job. Many students have already stayed on after their assignment!

Required experience and skills

  • Pursuing an HBO/WO study in the direction of Communication 
  • Qualitative thesis research, possibly in combination with quantitative research 
  • Good knowledge of the Dutch language both verbally and in writing

Staffing Solutions

About Nedap Staffing Solutions

Letting your organization and your employees grow with the help of smart software. That is our goal. We do this with solutions that take over time-consuming work and give you information to anticipate on the future.

That time and information creates a (renewed) focus on what your organization makes the difference with: The people.  The solution to these challenges is Flux from Nedap Staffing Solutions.

Application procedure

Is this graduation assignment exactly what you were looking for? Then apply directly via the application button and upload your CV and cover letter to Vera Zwerink. If you have any questions, don't hesitate to contact me at!

  • 1 . Your application
  • 2 . First interview
  • 3 . Next meet & greet
  • 4 . Offer
  • 5 . High five!
Step 1
Your application

You’ve applied? Awesome! We will reply to your application as fast as possible, but at least within 10 workdays via e-mail.

We respect your privacy, therefore you can only apply via our website. Applications via e-mail will not be accepted.

Questions? Get in touch with our recruiter
Vera Zwerink

Vera Zwerink