Are you looking for a student assignment that combines data science and business? Help us understand our customer groups better with data insights to improve our commercial services!

Nedap Healthcare has a digital solution called the Ons suite which supports healthcare professionals in elderly care, disability care and mental health care. With Ons, these professionals can, among other things, view client files, arrange their schedule, and take care of billing. The number of customers has grown a lot over the years. And with that, the diversity of customers has changed a lot as well. It ranges from customers with just one or two employees with a few clients, up to thousands of employees and clients. All these differences result in a large variety in support and information needs. In order to cater those needs better, we would like to have a better understanding of customer groups and improve our commercial services.

The goal of this student assignment is to conduct an exploratory research on clustering and segmentation of the Ons suite customers, and develop possible strategies to improve Nedap Healthcare's commercial services based on the insights gained from the analysis. It has a strong data analysis component as well as a commercial/business component. Main commercial/business goal is to increase the Adoption of our services at out customers.

For the clustering part, we have data available on characteristics like the size of the customer, type of care, sector, product usage, and more. For the second part, you can think of profiling the various customer groups with help of our commercial team and interviewing customers. Our intention is to understand workflows, preferences, and requirements of each customer group, and determine the functionalities and information they require from Nedap Healthcare.

Our offer

As a student at Nedap, you can work both remotely and at our cool campus in Groenlo. Of course, you will do this in consultation with your team and what the possibilities are depends a bit on your activities, but the choice is yours. You also get plenty of room to "take the lead" in your assignment. Personal leadership and taking personal responsibility are central and as far as we are concerned, that also applies to students! You will work with enthusiastic professionals who have a lot of knowledge, experience and expertise and from whom you can learn a lot. To thank you for your efforts, every six months we organize a 'Nedap Studentday' especially for you. A super fun day with all the other interns, graduates and working students at Nedap. We also offer you a neat monthly internship or graduation allowance. For a full-time internship or graduation assignment, you'll receive between €325 and €650 per month. And if both parties like it, we may even offer you a job. Many students have already stayed on after their assignment!