Are you looking for a student assignment that combines data science and business? Help us understand our customer groups better with data insights to improve our commercial services!
Nedap Healthcare has a digital solution called the Ons suite which supports healthcare professionals in elderly care, disability care and mental health care. With Ons, these professionals can, among other things, view client files, arrange their schedule, and take care of billing. The number of customers has grown a lot over the years. And with that, the diversity of customers has changed a lot as well. It ranges from customers with just one or two employees with a few clients, up to thousands of employees and clients. All these differences result in a large variety in support and information needs. In order to cater those needs better, we would like to have a better understanding of customer groups and improve our commercial services.
The goal of this student assignment is to conduct an exploratory research on clustering and segmentation of the Ons suite customers, and develop possible strategies to improve Nedap Healthcare's commercial services based on the insights gained from the analysis. It has a strong data analysis component as well as a commercial/business component. Main commercial/business goal is to increase the Adoption of our services at out customers.
For the clustering part, we have data available on characteristics like the size of the customer, type of care, sector, product usage, and more. For the second part, you can think of profiling the various customer groups with help of our commercial team and interviewing customers. Our intention is to understand workflows, preferences, and requirements of each customer group, and determine the functionalities and information they require from Nedap Healthcare.
You will work closely together with two teams within Nedap Healthcare: the Product Analytics team and the Commercial team. The Product Analytics team is responsible for providing data insights internally and can help you with getting the right data, tools and process regarding the data analysis. The Commercial team knows a lot about the care domain and our customers, can arrange customer visits, and can help you place the data insights in context. Together with them you will figure out how the data insights can be used in their current processes.
As a student at Nedap, you can work both remotely and at our cool campus in Groenlo. Of course, you will do this in consultation with your team and what the possibilities are depends a bit on your activities, but the choice is yours. You also get plenty of room to "take the lead" in your assignment. Personal leadership and taking personal responsibility are central and as far as we are concerned, that also applies to students! You will work with enthusiastic professionals who have a lot of knowledge, experience and expertise and from whom you can learn a lot. To thank you for your efforts, every six months we organize a 'Nedap Studentday' especially for you. A super fun day with all the other interns, graduates and working students at Nedap. We also offer you a neat monthly internship or graduation allowance. For a full-time internship or graduation assignment, you'll receive between €325 and €650 per month. And if both parties like it, we may even offer you a job. Many students have already stayed on after their assignment!
Required experience and skills
For this graduation project we are looking for someone who wants to combine their data science skills with business acumen. Furthermore, thanks to your strong verbal and written communication skills, you are able to communicate effectively with various stakeholders. Experience with the medical sector is not a requirement, an interest in it is. Furthermore, you recognize yourself in the following points:
- An HBO/WO study in the direction of health sciences, business information technology, data science, or any other study in which data science is an important part;
- Experience with Python and Jupyter Notebook;
- Good command of the Dutch and English languages;
- You are creative. You enjoy looking at a problem from multiple angles and are not afraid to deviate from the beaten path.
About Nedap Healthcare
We help care givers and nurses to save time on administrative tasks. With our technology, they are able to spend less time on registering, planning, reporting, and drawing up care plans, allowing them to devote more time to their patients. The family can also be informed immediately about the patient’s wellbeing at the touch of a button.
Life at Nedap
Is this assignment exactly what you were looking for? Then apply directly via the application button and upload your CV and cover letter to Jaap Grondman. If you have any questions, don't hesitate to contact me at email@example.com!
- 1 . Your application
- 2 . First interview
- 3 . Next meet & greet
- 4 . Offer
- 5 . High five!
You’ve applied? Awesome! We will reply to your application as fast as possible, but at least within 10 workdays via e-mail.
We respect your privacy, therefore you can only apply via our website. Applications via e-mail will not be accepted.