Account Manager
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Groenlo
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Healthcare
What are you going to do?
We are looking for an Account Manager who can strengthen customer relationships and help healthcare organizations maximize the value of our solutions.As an Account Manager, your mission is to ensure our clients are successful in using our solutions. These solutions are used daily by professionals to create “more time for care.”
Your responsibilities
- Client relationships: Establishing and maintaining sustainable client relationships at strategic and tactical levels.
- Positioning: Expanding our network within the client organization to optimally position Nedap’s solutions for successful deployment.
- Seizing opportunities: Identifying and leveraging commercial opportunities that make our support more relevant for the client.
- Connecting: Connecting and coordinating all involved parties, such as Business Partners, support teams, and colleagues, to handle questions efficiently and work together towards achieving our goals.
- Market signals: Ensuring that client inquiries and signals from healthcare organizations are incorporated into our internal discussions about further development (such as our roadmap).
- Negotiation: Conducting negotiations and building structural collaborations, such as framework agreements and strategic partnerships.
- Customer satisfaction: Keeping a strong focus on client satisfaction and retention, using a data- and results-driven approach.
Your team
As an Account Manager, you’ll become part of our commercial team, where you’ll work alongside Sales, Marketing, Customer Success, and Solution Experts. Together, we strive for proud clients who work fully and independently with our products. We help healthcare organizations realize value and collaborate closely with product development to continuously improve our solutions. You’ll join one of our sector-specific teams in Elderly Care (VVT), Disability Care (GHZ), or Mental Health Care (GGZ).
Our offer
As an Account Manager at Nedap, you will make a valuable contribution to our goal: making people happier and more successful in their professional lives. In addition to your salary, you are entitled to a thirteenth month, a good pension scheme, and profit sharing with the opportunity to become a shareholder of Nedap. At Nedap, everything revolves around trust and autonomy. You determine your own working hours and vacation days. We also highly value personal and professional growth. You will receive a comprehensive introduction, and we encourage you to continuously develop yourself.
Curious about all our terms of employment? Read more here.
Curious about all our terms of employment? Read more here.
Required experience and skills
As an Account Manager, you are a driven professional who helps organizations succeed through the use of our solutions and builds relationships to do so.In addition, you recognise yourself in the following:
- Education-level: Higher education (HBO+/WO), preferably in business, commerce, or a healthcare-related field.
- Experience: Experience in account management, customer success, sales, or a similar role in a complex B2B environment.
- Tech-savvy: Experience with complex IT solutions (SaaS) and/or affinity with healthcare.
- Client level: Comfortable working with highly educated professionals.
- Communication: Strong analytical and communication skills to translate client needs into action.
- Mindset: Proactive and entrepreneurial mindset—you see and seize opportunities.
- Data-driven: Experience working with data to identify opportunities and risks for clients.
- Language: A good command of both Dutch and English, spoken and written, is required.
About Nedap in Healthcare
We simplify the work of caregivers, making their tasks more seamless. Trusted by over 1,900 care providers in the Netherlands, our technology supports a sustainable shift, enhancing accessibility, affordability, and effectiveness in elderly care, disability care, mental health, domestic care, and general practice.
Application procedure
Curious about our vacancy for Account Manager? Take up the challenge! Send your CV and/or motivation via the application button Attn: Nicole Mons. If you have any questions, please contact me at nicole.mons@nedap.com.
- An assessment is part of the selection procedure;
- As part of the application procedure, we ask for a Certificate of Good Conduct;
- At Nedap, we rely on the diversity of people and organisations. One of the things that makes us unique is our diverse mix of people and cultures. We believe in the power of ideas and the energy of individual initiative. This is the foundation on which our entire organisation is built;
- We respect your privacy.
- 1 . Your application
- 2 . First interview
- 3 . Next interview
- 4 . Offer
- 5 . High five!
Step 1
Your application
You’ve applied? Awesome! We will reply to your application as fast as possible, but at least within 10 workdays via e-mail.
We respect your privacy, therefore you can only apply via our website. Applications via e-mail will not be accepted.
