Back to vacancies overview

Support Specialist

  • Location Groenlo
  • Business unit Staffing Solutions
Organisations in manufacturing and distribution face continuous change in the demand for their services and products. Due to the 24-hour economy, globalisation and automation, there is great fluctuation in the labour capacity required. It is important for organisations not only to be able to deal with change quickly, but also for employees to keep up with these changes. Flux helps organisations deal with this complexity through a software solution that supports forecasting, planning and registering labour for flexible and permanent employees. To help us further in our mission, we are looking for a Support Specialist. 

Together with your colleagues, you are responsible for providing customers with the support they need to realise their business goals with our product. After the customer is implemented, you and your colleagues will be the customer's point of contact. You help them with their questions about the various Flux applications (time registration, planning and the app) and are able to find out the question behind the question. You are also an important link between the customers and the developers to translate customer questions and needs. The questions you can expect range from technical questions about how the applications work to advising on the set-up and use of the applications. 

Your tasks:
  • Provide support on tickets and telephone queries;
  • Collaborate with your colleagues to continuously improve the product based on your input;
  • Create and manage content of our knowledge centre;
  • Pro-actively observe and advise on the use of the applications.

Your team

You will work in a small team. Self-reliance, proactivity and taking responsibility are important aspects within the team. At Nedap, we think it is important that you learn from each other. You are committed to achieving the best result as a team. In this, you are not afraid to ask questions but also not too proud to change your point of view. You don't hesitate to give or receive feedback and you like to help others along the way.

Our offer

Naturally, we offer excellent primary and secondary conditions. For example, you are responsible for your own working hours and holidays. Nobody keeps track of this; we rely on your own responsibility in this respect. In addition, we offer you the means to fulfil your responsibilities. Financially, things are also well organised here. Besides your salary and holiday pay, Nedap has a 13th month, a profit distribution and the possibility of shares. We also have a very attractive pension scheme. But above all, we invest in your development! In addition to our extensive induction programme and personal development programme, we are happy to look at your potential with you.

Required experience and skills

  • Minimum hbo level of thinking and working;
  • Fluent in Dutch and English;
  • Communication skills in word and text;
  • Feeling for working with software, knowledge of SAAS is a plus;
  • Experience in (technical) support is a plus;
  • Affinity with HR is a plus.

Staffing Solutions

About Nedap Staffing Solutions

Letting your organization and your employees grow with the help of smart software. That is our goal. We do this with solutions that take over time-consuming work and give you information to anticipate on the future.

That time and information creates a (renewed) focus on what your organization makes the difference with: The people.  The solution to these challenges is Flux from Nedap Staffing Solutions.

Application procedure

Send your motivation and CV via the application button to Michelle Ketting Olivier. If you have any questions, please contact Michelle via We may ask for a Certificate of Good Conduct (VOG).

  • 1 . Your application
  • 2 . First interview
  • 3 . Next meet & greet
  • 4 . Offer
  • 5 . High five!
Step 1
Your application

You’ve applied? Awesome! We will reply to your application as fast as possible, but at least within 10 workdays via e-mail.

We respect your privacy, therefore you can only apply via our website. Applications via e-mail will not be accepted.

Questions? Get in touch with our recruiter
Michelle Ketting Olivier

Michelle Ketting Olivier